Your satisfaction and happiness is essential to ours. Items purchased online may be returned for a full refund or exchange within 14 days from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it.
You may ship items back via the carrier of your choice at your own expense.
Once we receive your item, we will initiate a refund to your original method of payment. It may take up to two weeks for us to receive and process your return. You will receive the credit within a certain number of days depending on your card issuer’s policies.
For fastest service call us at 206-351-7390 to request an Exchange. We will place your new order, charge your credit card, and we will waive regular shipping charges on your new item(s). Once we receive your return, we will credit you for the cost of the original item(s).
We’d be happy to assist you with a group (10+) order for your next event at reduced pricing. Please contact us at orders@SheADV.com or 206-351-7390 , Monday through Friday between 10 am and 5 pm PST.
Thank you for your order inquiry! Your support of SheADV is most appreciated. Please do not hesitate to reach out with any questions at orders@SheADV.com or 206-351-7390, Monday through Friday between 10 am and 5 pm PST.
How we use your information
We collect standard information such as your name, address, email and credit card info to process your SheADV order as quickly as possible. We use this info to get in touch with you if we’ve got questions regarding shipping or billing. We promise not to share your information with anyone.
We track visitor activity on our website by looking at typical site metrics like browser type, operating system, connection speed, new or returning user, etc. We use this information to improve our website so you always have a good experience.
Remove/edit your information
You can remove yourself or edit any part of your information from our database at any time. Contact us at orders@SheAdv.com or 206-351-7390.
Security when ordering online
For all online transactions, your session is secured through Secured Sockets Layer (SSL). You can verify that your connection is secure by looking for the locked yellow padlock in the lower right hand portion of your browser. All personal information is saved on secured servers behind solid firewalls, and we never save credit card information in your online profile.